Terms of Service

Brandli is a marketplace that connects brands with social media creators on TikTok and YouTube. Brandli provides the platform for discovery, communication and reputation, but is not a party to any agreement reached between a brand and a creator.

These terms form a legally binding agreement between you and Brandli. By creating an account or using any part of the service you accept these terms and our Privacy Policy. If you do not agree, do not use the service.

To use the marketplace you must create an account as either a brand or a creator. Creators register by connecting a TikTok or YouTube account; the audience metrics imported from those platforms are read-only and may not be altered.

You are responsible for keeping your account credentials secure and for all activity that occurs under your account.

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to create an account. If you register on behalf of a company, you confirm that you are authorised to bind that company to these terms. We may decline, suspend or limit a registration where we reasonably suspect fraud or abuse.

The Brandli platform — including its software, design, logos, trademarks and databases — is owned by Brandli or its licensors and is protected by intellectual property laws. These terms do not grant you any rights to the Brandli brand or software beyond the limited, non-transferable right to use the service as intended.

You retain all rights to the content you submit to the platform — profile information, messages, attachments and reviews. By posting content you grant Brandli a non-exclusive, worldwide, royalty-free licence to host, store, display and distribute that content solely to the extent needed to operate the marketplace.

If you send us feedback or suggestions, we may use them without restriction or compensation. You must not upload content that infringes third-party rights; we remove infringing content when notified and may suspend repeat infringers.

Brandli does not process payments and does not charge any commission on deals made through the marketplace. Brands and creators agree the price, payment method and timing directly between themselves.

Because Brandli is not a party to these arrangements, it is not responsible for payment disputes, refunds or non-performance. We strongly recommend agreeing clear terms in writing within the order chat.

You are solely responsible for determining, reporting and paying any taxes, duties and social contributions that apply to your income or expenses from deals concluded through the marketplace. Brandli does not withhold taxes and does not provide tax, legal or accounting advice.

Brandli is a neutral venue. Nothing in these terms creates an employment, agency, partnership, joint-venture or franchise relationship between Brandli and any user. Creators act as independent contractors of the brands they work with; Brandli does not supervise, direct or control their work and does not guarantee its quality, timing or results.

Brands and creators are solely responsible for complying with all laws that apply to their cooperation, including advertising-labelling and disclosure rules (such as marking sponsored content), the platform rules of TikTok and YouTube, and consumer-protection and competition law. Brandli does not review or approve advertising content.

You agree to use Brandli lawfully and not to post misleading, abusive or fraudulent content. Reviews must reflect genuine experiences from completed orders. Brandli may remove content or suspend accounts that violate these terms.

You must not interfere with the operation of the service: no scraping or bulk data collection, no automated account creation, no attempts to bypass security measures or to access other users' accounts, no reverse engineering of the platform, and no use of the service to send spam or unsolicited advertising.

After an order is completed both parties may leave a mutual review. Reviews are tied to a specific order and cannot be duplicated. Creator ratings are public; brand ratings are private.

Creators connect TikTok or YouTube accounts through the official APIs of those platforms. Your use of TikTok and YouTube remains governed by their own terms of service and privacy policies; Brandli is not responsible for those platforms, their availability or changes to their APIs.

Brandli only receives the read-only profile and audience data described in our Privacy Policy and never posts to your social accounts. You may disconnect a social account at any time in the platform settings, by revoking access on TikTok or Google/YouTube, or by deleting your Brandli account.

Any deal is concluded directly between a brand and a creator at their own risk. You are responsible for vetting your counterparty before entering into a deal. Brandli does not endorse any user, does not verify statements made by users beyond the read-only metrics import, and gives no assurance as to the quality, safety, legality or outcome of any cooperation.

To the maximum extent permitted by law, you release Brandli and its officers, employees and contractors from any claims, demands and damages of every kind, known or unknown, arising out of or in any way connected with a dispute between you and another user. You agree to pursue such claims solely against the counterparty concerned.

Brandli provides the platform on an “as is” and “as available” basis. We do not guarantee that the service will be uninterrupted, error-free or secure, that defects will be corrected, or that any particular results — including deals, audience growth or revenue — will be achieved through the marketplace.

We may modify, suspend or discontinue any part of the service at any time, including for maintenance and updates; where reasonably possible we will give advance notice of changes that materially affect your use. To the maximum extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

To the maximum extent permitted by law, Brandli is not liable for any indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, data, goodwill or business opportunity, arising out of or in connection with the use of (or inability to use) the platform, including deals made between brands and creators.

To the extent liability cannot be excluded, Brandli's aggregate liability for all claims relating to the service is limited to the amount you paid Brandli for the service in the twelve months preceding the claim or 100 US dollars, whichever is greater. Nothing in these terms excludes liability that cannot be excluded by law.

You use the service at your own risk. The limitations in this section apply to all claims, whether based on warranty, contract, tort (including negligence), statute or any other legal theory, even if Brandli has been advised of the possibility of such damage, and they survive termination of these terms.

You agree to indemnify, defend and hold harmless Brandli and its officers, employees and contractors from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) brought by a third party and arising out of: your content; your use of the service; your violation of these terms or applicable law; your infringement of third-party rights; or any deal between you and another user.

We may assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence. This obligation survives the termination of your account.

You may stop using Brandli and delete your account at any time in the settings. Deletion is permanent and covers your profile, social connections and personal data as described in the Privacy Policy.

We may suspend or terminate your account, remove content or restrict access if you materially or repeatedly violate these terms, if we are required to do so by law, or if your use creates risk for Brandli or other users; where appropriate we will tell you the reason. Provisions that by their nature should survive termination remain in effect.

These terms are governed by the laws of the jurisdiction in which the Brandli operating company is established, without regard to its conflict-of-law rules. If you use the service as a consumer, you also keep any protections granted by the mandatory consumer-protection law of your country of residence.

If you have a dispute with Brandli, please contact us first at support@brandli.live — most issues can be resolved informally. We acknowledge complaints within a reasonable time and attempt a good-faith resolution within 30 days. Starting this informal process is a precondition to bringing any formal proceeding, to the extent permitted by law.

If a dispute cannot be resolved informally, it will be submitted to the competent courts of the jurisdiction in which the Brandli operating company is established, unless mandatory law gives you the right to bring proceedings in your country of residence. Disputes between brands and creators concerning their own agreements are resolved between those parties; Brandli may review evidence such as order-chat history but is not obliged to arbitrate.

To the maximum extent permitted by applicable law, you and Brandli agree that any dispute will be resolved on an individual basis only. Neither party will bring or participate in a class action, collective action or representative proceeding against the other, and a court may not consolidate the claims of more than one person. If this waiver is found unenforceable for a particular dispute, the remainder of this section continues to apply.

To the maximum extent permitted by law, any claim arising out of or relating to the service must be brought within twelve (12) months after the event giving rise to the claim; after that the claim is permanently barred. Statutory limitation periods that cannot be shortened by agreement remain unaffected.

Brandli is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, acts of public authorities, fire, flood, epidemics, strikes, power or internet outages, failures of hosting, telecommunication or other infrastructure providers, and acts or omissions of third-party platforms such as TikTok or YouTube.

If any provision of these terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force. Brandli's failure to enforce any right or provision is not a waiver of that right or provision; any waiver must be made in writing.

You may not assign or transfer these terms or your account without our prior written consent; Brandli may assign these terms in connection with a merger, acquisition, reorganisation or sale of assets. These terms, together with the Privacy Policy, constitute the entire agreement between you and Brandli regarding the service and supersede all prior agreements on that subject.

You agree that we may provide notices, disclosures and amendments electronically — on the website or to the email linked to your account — and that such electronic communications satisfy any legal requirement of written form. Provisions which by their nature should survive termination — including intellectual property, releases, indemnification, limitations of liability and dispute provisions — survive.

We may update these terms from time to time. For material changes we will give notice on the website or by email before the changes take effect. Continued use of Brandli after changes take effect constitutes acceptance of the updated terms; if you do not agree with a change, stop using the service and delete your account.

Questions about these terms can be sent to support@brandli.live. Privacy-related requests are handled at privacy@brandli.live. The current version of these terms is always available at https://brandli.live/terms.